The outage impacting RUM MMS Data Drop has been resolved after internal engineering teams deployed a fix. All systems are operational and stable.
Thank you for your patience and understanding.
Posted Apr 25, 2026 - 17:55 PDT
Update
We are currently continuing to test the fix for the Real User Monitoring (RUM) metrics issue. We will share an update once we have further information.
Posted Apr 25, 2026 - 16:47 PDT
Update
We are currently continuing to test the fix for the Real User Monitoring (RUM) metrics issue. We are thoroughly validating the mitigation to ensure it resolves the issue effectively and maintains system stability. We appreciate your ongoing patience and will provide further updates as testing progresses.
Posted Apr 25, 2026 - 15:26 PDT
Identified
We are continuing to work on the fix. We expect to have further updates within the next hour. We appreciate your patience as we work diligently to resolve this issue and restore full service.
Posted Apr 25, 2026 - 11:36 PDT
Update
The issue affecting Real User Monitoring (RUM) metrics has been identified. The fix is currently being implemented. We are actively working to restore full service and will provide further updates as progress continues.
Posted Apr 25, 2026 - 09:28 PDT
Investigating
We are investigating an issue affecting Real User Monitoring (RUM) metrics across all realms. Customers may experience custom metric MTS quota limits being exceeded, resulting in metric data being dropped. RUM metric dimensions that were previously available may be missing.
Posted Apr 25, 2026 - 08:39 PDT
This incident affected: Splunk RUM (Splunk RUM Monitoring MetricSets).